Privacy Policy
We, Fibrezone, understand that customers care about the
use and storage of their personal information and data and we value
your trust in allowing us to do this in a careful and sensible
manner.
We've created this privacy policy in order to
demonstrate our commitment to your privacy. By providing your
information, you are consenting and agreeing to the practices and
use of your personal information and data outlined in this privacy
policy.
We are the data controller in
respect of the personal data that we hold on you and we are
registered in accordance with the Data Protection Act (1998)
(DPA). Our full address and contact details are set out
below.
How we collect your
data and personal information and what we collect
The data and personal information we collect include:
- Name
- Contact information including email address
- Demographic information such as postcode
- Other information relevant to customer surveys and/or
offers
What we do with the
information we collect
We use your data and personal information in the
following ways:
- Internal record keeping
- To improve our products and services
- Your personal information, data and contact details may be used
to:
- supply information to you by telephone, email or post, about
our company and to send you promotional material, such as
information about new products, special offers or other information
which we think you might find valuable. If you do not agree to
receive this information, you may opt out from receiving future
information at any time: see the Controlling your personal
information section of this policy; and/or
- to contact you by telephone, email or post for market research
purposes.
Disclosure of your personal
information and data to third parties for their use
We may pass your personal information and data to
internet service providers, broadcasters and other third party
organisations and companies engaged in the provision of
communications services and who are authorised and approved by any
of our group of companies to provide their services through the
telecommunications apparatus (consisting of, without limitation,
the fibre optic cable and a communications outlet) (the
Network) installed at your property and so that
they can supply to you details of their products and services
available through the Network by telephone, email, or post.
If you do not agree to receive this information, you may opt out
from receiving future information at any time: see the
Controlling your personal information section of
this policy.
We do disclose or transfer your data or personal information to
other companies within our group of companies, data processors or
agents employed by us to perform any necessary functions on our
behalf, but they are bound by our privacy policy and may not use
this information for their own purposes.
In the event that we or any part of
our business is sold to or integrated with another business, we may
disclose your personal information to the new owners (and their
professional advisers on the transaction) to be used by the new
owners and their group of companies in the same ways as set out in
this policy, including to continue providing you with the same
services and marketing information services as are currently
provided by us.
Security
We are committed to ensuring that your
information is secure. In order to prevent unauthorised access or
disclosure we have put in place suitable physical, electronic and
managerial procedures to safeguard and secure the information we
collect from you.
Your consent
By providing your data and personal information on the
permissions agreement overleaf you consent to the collection,
storage and processing of your personal information and data by us
and the third parties referred to above in the manner set out in
this policy. Should we change our privacy policy, we will let you
know so that you are always aware of what information we collect,
how we use it and under what circumstances we disclose it.
Controlling your personal
information
You may choose to restrict the use of
your personal information in the following ways:
- If you have previously agreed to us using your personal
information for marketing purposes, you may change your mind at any
time by writing to us at the address below or emailing us at info@i3-group.co.uk.
- On promotional emails we always provide a link at the bottom of
the email to unsubscribe you from that service.
We will not sell, distribute or lease
your personal information to third parties unless we have your
permission or are required by law to do so.
You may request details of personal
information which we hold about you under the DPA. A small fee will
be payable. If you would like a copy of the information held on you
please write to:
The Data Controller, Fibrezone, 3 The
Parks, Lodge Lane, Newton Le Willows WA12 0JQ.
If you believe that any information we
are holding on you is incorrect or incomplete, please write to or
email us as soon as possible, at the above address. We will
promptly correct any information found to be incorrect.